These Terms and Conditions specify general conditions, rules and manner of sales conducted by Zbigniew Roszko operating under the name ALL-TECH Zbigniew Roszko with its registered seat in Wólka Waniewska, 63 18-100 Łapy, by way of the Online Store  (hereinafter referred to as: the “Online Store”) and specify the terms and conditions for the provision of free-of-charge electronic services by Zbigniew Roszko operating under the name ALL-TECH Zbigniew Roszko with its registered seat in Wólka Waniewska, 63 18-100 Łapy.

• 1 General provisions

1. Provisions of these Terms and Conditions specify terms and conditions for the agreements concluded with the Seller by means of the Online Store https://alltech-shop.eu/pl
2. Terms used in the Terms and Conditions shall mean:

• Working days- days of the week from Monday to Friday, excluding public holidays.
• Goods availability – availability of the Goods in the warehouse of the Seller or persons cooperating with the Seller at the moment of placing by the Seller information about the Goods on the website.
• Password- a sequence of letter, digital or other characters selected by the Customer during the Registration process in the Online Store, used in order to secure access to the Customer's Account in the Online Store.
• Customer- an entity to whom, in accordance with the Terms and Conditions and legal regulations, electronic services may be provided or with whom a Sales Agreement has been concluded.
• Consumer- a natural person making a legal transaction with the Seller which is not directly connected with its economic or professional activity.
• Customer’s Account- a panel individual for each Customer, launched on its behalf by the Seller, after the Customer has made the Registration and concluded the agreement on provision of the Customer's Account service.
• Entrepreneur- a natural person, a legal person or an organisational unit not being a legal person, to which the law grants legal capacity, conducting economic or professional activity on its behalf and performing a legal action directly connected with its economic or professional activity.
• Entrepreneur with the rights of a Consumer- a natural person concluding a Sales Agreement directly related to its business activity, when the content of the Sales Agreement indicates that it does not have a professional character for this Entrepreneur, resulting in particular from the subject of its business activity, made available on the basis of the provisions of the Central Register and Information on Economic Activity (CEIDG).
• Order acceptance for execution – information sent to the Buyer that its order has been accepted for execution.
• Terms and Conditions- these terms and conditions.
• Registration- an actual action performed in the manner specified in the Terms and Conditions, required for the Customer to use all functionalities of the Online Store.
• Seller- Zbigniew Roszko operating under the name ALL-TECH Zbigniew Roszko with its registered seat in Wólka Waniewska, 63 18-100 Łapy, Tax Identification Number (NIP_ 9661938446,  National Business Registry Number (REGON): 200195693, e-mail: info@alltech-shop.eu being the owner of the Online Store.
• Online Store Website- website under which the Seller operates the Online Store, operating in the domain https://alltech-shop.eu/pl/ 
• Goods-  product presented by the Seller by means of the Online Store Website which can be the subject of a Sales Agreement.
• Durable media- material or tool enabling the Customer or the Seller to store information addressed personally to it in a manner allowing future access to information for a time suitable to the purposes of such information and which allowing for reproduction of the stored information in an unchanged form.
• Sales Agreement- a sales agreement concluded from a distance between the Customer and the Seller, on the terms set out in the Terms and Conditions.
• Order – submission of a declaration of will by the Buyer in accordance with the specimen on the Website, constituting an offer to conclude a sales agreement.
• 2 Provisions on using the Online Store

1. The Seller ensures that the use of the Online Store is possible for the Internet users using popular web browsers such as Firefox, Google Chrome, Opera, Microsoft Edge, Safari
2. Minimum technical requirements to use the Online Store Website are ................................... .
3. The Seller uses the mechanism of the “cookie” files (“cookies”), which are saved by the Seller's server on the hard drive of the Customer's end device while the Customers use the Online Store Website. The use of “cookies” aims at the proper operation of the Online Store Website on the Customers' end devices. The Customer can disable the “cookies” mechanism in the web browser of its end device. However, the Seller indicates that disabling the “cookies” may cause difficulties or make it impossible to use the Online Store Website.
4. In order to place an order at the Online Store via the Online Store Website or by e-mail and to use the services available at the Online Store Website, it is necessary to have an e-mail account.
5. These Terms and Conditions constitute an integral part of the sales agreement concluded on the basis of the placed order. Recording, securing, making available and confirming of the essential provisions of the sales agreement to the Customer takes place via e-mail.

• 3 Customer’s Account

1. Before placing an order, the Customer creates a Customer Account. The Customer Account is created in the registration process. To order Goods in the Online Store registration is not required. In the course of the Registration process, the Customer fills in the registration form, which is made available by the Seller, and then sends it back by clicking on the appropriate icon. During the Registration process the Customer sets up a Password to access its Account.
2. During the Registration process the Customer is provided with the content of the Terms and Conditions in order to read and understand the provisions and conditions for rendering services by the Seller. Having read the Terms and Conditions, the Customer accepts it by ticking the appropriate box in the form. The Customer may also voluntarily consent to processing of its personal data by the Seller for marketing purposes by ticking the appropriate box in the registration form.
3. If the Customer marks consent to processing its personal data for marketing purposes, the Seller will inform the Customer about the purpose of collecting its personal data, as well as about the recipients of its personal data.
4. Customer's consent for processing its personal data for marketing purposes does not condition the conclusion of the agreement for electronic provision of the service of keeping the Customer's Account with the Seller. The consent can be withdrawn at any time by submitting an appropriate statement to the Seller by the Customer. The declaration can be sent to the e-mail address of the Seller, for instance. 
5. Confirmation of creating the Customer’s Account takes place by informing the Customer electronically to the e-mail address provided during the registration. Upon notification, an agreement for the provision of electronic services is concluded between the Seller and the Customer. The Customer can make changes to the data provided during registration at any time.

• 4 Placing orders in the Online Store

1. Information about the Goods placed on the website together with the price does not constitute an offer within the meaning of Article 543 of the Civil Code, but only an invitation to submit Offers within the meaning of Article 71 of the Civil Code.
2. Prices quoted in the Online Store include all customs duties and taxes due. Prices do not include delivery costs of the ordered Goods.
3. The Customer places an order in the Online Store via the website https://alltech-shop.eu/pl or by e-mail. Orders can be placed 7 days a week, 24 hours a day.
4. When placing an order in the Online Store, the Customer select a ready-made product or a set After selecting the product, the Customer places it in the Basket by clicking “Add to basket”.
5. After completing the order, the Customer provides the data enabling the fulfilment of the order, selects the delivery and payment methods. At this stage, the Customer should read the Terms and Conditions and give the required permissions. The Customer places the order by sending a completed order to the Seller, marking “I order with the obligation to pay”.
6. If the data provided by the Customer is incomplete or incorrect, the Seller reserves the right to cancel the order. Each time the Seller withdraws from the completion of the order, it is obliged to notify the Customer immediately, indicating the reason for the refusal.
7. The Seller confirms the receipt of the order and conclusion of the agreement in an e-mail sent to the Customer's e-mail address submitted in the order form. In the content of the e-mail, the Customer receives an order number, confirmation of the quantity of products, order value, method of delivery, method of payment and contact details of the Customer. If the Customer does not receive the confirmation immediately or in case of doubts or if the order was not placed with the Seller, the Customer or another person is asked to contact the Seller by phone or e-mail. Information on accepting the order for execution constitutes the Seller's statement of accepting the offer and upon receiving it by the Customer the Sales Agreement is concluded.
8. The Customer agrees to contact with the Online Store via e-mail, to the address submitted in the order or during registration. All information necessary for the order execution and sales documents shall also be delivered by e-mail.

• 5 Terms of payment and goods shipment

1. Payment for the purchased Goods can be made, at the Customer's choice, in one of the following methods:
2. on delivery - i.e. in cash at the place of delivery, to the courier delivering the consignment (payment on delivery);
3. in a form of prepayment - on-line payment, e.g. by bank transfer or credit card. The on-line payment is executed via PayU, przelewy24.pl, blik;
4. payment via PayPo electronic payment system - offering the “buy now - pay later” The use of PayPo payment service is possible for orders placed for a minimum of PLN 1.
5. If the online payment fails, the Customer can make another attempt to make the payment. In the e-mail sent with the confirmation of the conclusion of the agreement, the Customer receives a link enabling to try again to make an on-line payment or to change to cash on delivery, while keeping the transport fee selected by the Customer.
6. If the Customer selects the on-line payment method, failure to make payment for the purchased goods within 3 working days as of the date of placing the order will result in cancellation of the order, of which the Customer will be informed by e-mail. The day of crediting the Seller's account is deemed the day of payment.
7. On the Online Store Website (subpage), the Seller shall inform the Customer about the time of shipment, i.e. the time of order completion - number of working days (weekdays from Monday to Friday, excluding public holidays) during which the shipment with the order will be sent. The information referred to in the previous sentence is an approximate time counted from the moment of accepting the order for processing until the order is dispatched to the Customer, using the method of delivery selected from those indicated below. The order lead time is given taking into account the time required to complete all goods included in the order. The order lead time is 48 hours, with the reservation that in the case of large-size orders or orders requiring completion, the time is also up to 7 working days as of placing the order.
8. On the day of dispatching the Goods to the Customer (if the possibility of personal collection of the Goods has not been selected), information confirming the dispatch by the Seller is sent to the Customer's e-mail address. 
9. The ordered goods are delivered in the territory of the Republic of Poland via UPS, GLS, Raben.
10. The ordered goods are delivered to the territory of the European Union and Great Britain via UPS, GLS, Raben.
11. The Customer shall be obliged to check the delivered parcel at the time and in the manner usual for parcels of a given type. In the case of any defect or damage to the parcel, the Customer has the right to demand from the Supplier's employee to draw up a report. 
12. If the Customer is not present at the address provided by the Customer when placing the order as the Delivery address, an employee of the Supplier shall leave an advice note or attempt to contact the Customer by phone in order to set time when the Customer will be present. If the ordered Goods are sent back to the Online Store by the Supplier, the Seller shall contact the Customer via e-mail or phone, resetting the date and cost of delivery with the Customer.
13. When placing the Order, the Customer specifies whether it requires to receive a receipt or a VAT invoice. The above declaration is made by marking the appropriate field in the order form, before sending the order to the Seller. Subject to the Customer's will, the Seller attaches a receipt or a VAT invoice covering the Goods being delivered. In order to receive a VAT invoice, the Customer should declare at the time of purchase that it purchases the Goods as an Entrepreneur (taxpayer).

• 6 Withdrawal from the agreement

1. The Customer who is a Consumer and an Entrepreneur with the rights of a Consumer who concluded the Sales Agreement may withdraw from it within 30 days without giving any reason. When the periods referred to in point 1 above expires, the right to withdraw without giving any reason shall expire. In the case of withdrawal from the Sales Agreement, it shall be considered not concluded.
2. The exercise by the Customer of the right to withdraw from the agreement within the period specified in section 1 opens a period of 14 (fourteen) days for the return of the goods.
3. The Customer who is the Consumer and the Entrepreneur with rights of the Consumer, exercising the right referred to in section 1 of this paragraph, must inform the Seller about the withdrawal from the agreement by an unambiguous statement. Withdrawal from the agreement may be sent by post or fax. The Customer may also fill in the withdrawal form and send it electronically to the address: info@alltech-shop.eu The Customer who has an account with the Online Store may use a withdrawal form which is available in its account in the Online Store system. A specimen form is available here: <download> The use of the form is not obligatory. The Customer may send a withdrawal without using the form.
4. The Seller shall return payments made by the Consumer or Entrepreneur with Consumer's rights, including the cost of delivery of the Goods, not later than within 14 days as of the date of receipt of the Consumer's or Entrepreneur with Consumer's rights declaration of withdrawal from the Sales Agreement. The Seller may withhold the reimbursement of payments received from the Consumer or the Entrepreneur with the Consumer’s rights until the earlier of receipt of the Goods back or delivery by the Consumer or the Entrepreneur with the Consumer’s rights of evidence of having sent back the Goods.
5. If the Consumer or the Entrepreneur with the Consumer's rights exercising the right of withdrawal has chosen a method of delivery of the Goods other than the cheapest ordinary method of delivery offered by the Seller, the Seller shall not be obliged to reimburse the Consumer or the Entrepreneur with the Consumer's rights the additional costs incurred by it.
6. The Consumer or the Entrepreneur with the Consumer’s rights is obliged to return the Goods to the Seller without delay, however, no later than within 14 days as of the date of withdrawal from the Sales Agreement. In order to meet the deadline, it is sufficient to send back the Goods to the Seller's address before the expiry of that term. In the case of withdrawal, the Customer who is the Consumer or the Entrepreneur with the Consumer’s rights shall bear the direct costs of return only.
7. If due to its nature the Goods cannot be sent back in the usual manner by post, the Seller shall inform the Consumer and the Entrepreneur with the Consumer's rights about the costs of returning the Goods on the Online Store Website.
8. The Consumer and the Entrepreneur with the Consumer’s rights shall be liable for diminished value of the Goods resulting from using them in a manner beyond what is required to ascertain the nature, characteristics and functioning of the Goods.
9. The Seller shall reimburse the payment using the same means of payment used by the Consumer or the Entrepreneur with the Consumer’s rights, unless the Consumer or the Entrepreneur with the Consumer’s rights has expressly agreed to a different method of reimbursement which does not involve any costs to the Consumer.

• 7 Warranty

1. The basis and scope of the Seller's liability to the Customer if the sold Product has a physical or legal defect (warranty) are specified by generally applicable law, in particular the Civil Code.
2. The Seller undertakes to deliver the Goods free of physical and legal defects.
3. The Seller shall be liable under the warranty if a physical defect is found before the expiry of two years as of the date of delivery of the Goods to the Customer. Within this period, the Customer shall exercise the right to withdraw from the Sales Agreement or make a declaration of price reduction due to the confirmed defects of the Goods.
4. If the ordered Goods have a defect, the Customer shall be entitled to:

• make a declaration to reduce the price or withdraw from the Sales Agreement, unless the Seller exchanges defective Goods for goods free from defects or removes defects immediately and without undue inconvenience for the Customer. This restriction shall not apply if the Goods have already been replaced or repaired by the Seller or the Seller has failed to fulfil the obligation to replace the Goods with goods free from defects or remove defects. Instead of removing the defects suggested by the Seller, the Customer may request replacement of the Goods for goods free from defects or, instead of replacement of the Goods, request removal of the defects, unless bringing the goods into conformity with the agreement in the way selected by the Client is impossible or requires excessive costs in comparison with the method suggested by the Seller. When assessing the excessive costs, the value of the Goods free from defects, the type and significance of the identified defect shall be taken into account, as well as the inconvenience to which the Customer would be exposed in another way of satisfaction;
• demand to replace the defective Goods with goods free from defects or to remove the defect. The Seller shall be obliged to replace the defective Goods with Goods free from defects or to remove the defect within a reasonable time without undue inconvenience for the Customer. The Seller may refuse to satisfy the Customer's request if bringing the defective Goods into conformity with the Sales Agreement in a manner selected by the Customer is impossible or, in comparison with other possible manners of bringing them into conformity with the Sales Agreement, would require excessive costs. The cost of repair or replacement is borne by the Seller. 

5. The Customer who exercises the rights under warranty shall be obliged to deliver the defective item to the Seller’s address. In the case of the Customer who is a Consumer and an Entrepreneur with the Consumer’s rights, the cost of delivery is covered by the Seller. 
6. The complaint shall be considered within 14 days as of the date of filing the complaint with a description of the cause of the complaint and the request of the Customer. If the complaint is not considered, the Goods are sent back to the Customer together with an opinion that the complaint is not justified.

• 8 Guarantee

1. The Goods sold in the Online Store may be covered by a guarantee. The entity providing the guarantee shall be ALLTECH Information about the existence and the content of the guarantee is placed on the Online Store. Website
2. In the case of revealing the defects of the Goods within the guarantee period, being on the Seller's side as a result of reasons occurring in the production process, construction or reasons inherent in the material used for production, the Seller undertakes to remove them.
3. The Seller gives the guarantee for the period of 12 months. The guarantee period starts from the date of purchasing the product by the Buyer.
4. The guarantee granted to the Buyer does not exclude, limit or suspend the Buyer's rights under the Civil Code, the Consumer Rights Act and other generally applicable provisions of law applicable to the sales agreement.
5. The Seller shall be exempt from liability under the guarantee if the Buyer, at the time of purchase, knew about the defect of the product.

• 9 Free-of-charge services

1. The Seller provides free-of-charge electronic services to the Customers in the form of: keeping the Customer’s Account, Contact Form, Newsletter.
2. Any changes to the form, type and scope of services referred to in section 1 above require an amendment to these Terms and Conditions, of which the Seller undertakes to inform the Customers.
3. Free-of-charge electronic services provided from the Online Store include:

• contact form - sending messages to the Seller via the form placed on the website, concerning e.g. placed orders, enquiries about the delivery, etc. The Customer may resign from this service by deleting the text from the Contact Form and not using the “send”
• keeping the Customer Account - making available the panel on the Online Store Website to the Customer, which allows to change data, track the status of orders and order history. The Customer has the right to resign from the account by sending an appropriate request to the Seller.
• Newsletter - possibility to use the service, which consists in sending the news about new products, promotions or services by the Seller. The use of this service depends on the provision of e-mail address in the registration process by the Customer and confirmation of subscription by clicking on the appropriate activation link sent by the Seller to the e-mail address provided by the Customer. The Customer may resign from this service at any time, by clicking the link included in each e-mail sent as part of the Newsletter service or by deactivating the relevant field in the Customer Account.
• posting opinions - service allowing the Customers to place their opinions on the quality of services or products provided by the Seller. The service is available to the Customers who have an account at the store.

4. The Seller declares that if it is determined that the Customer of the store acts to the detriment of the Seller or other Customers, violates applicable laws or the provisions of these Terms and Conditions, it will block the Customer Account and prevent such Customer from accessing it. Blocking access to the Customer's Account and free-of-charge services shall take place for the time necessary to remove the basis of the infringement. The Seller shall inform the Customer about blocking the access to the Customer's Account and free-of-charge services by e-mail to the address provided by the Customer in the registration form.

• 10 Final provisions

1. The principles of Personal Data protection are included in the Privacy Policy, available at ..................... .
2. These Terms and Conditions constitute an integral part of the sales agreement concluded between the Seller and the Customer. The content of the Terms and Conditions is binding for the parties according to the wording at the moment of placing the order by the Customer.
3. It is possible to make use of out-of-court ways of dealing with the complaints and asserting claims. Information on this subject is available in the offices and on the websites of the district (city) consumer advocates, social organisations which statutory tasks include protection of consumers, provincial inspectorates of the Trade Inspection and the Office of Competition and Consumer Protection. A customer who is a Consumer may apply, in particular, to a permanent arbitration consumer court acting at the Trade Inspection with a request to resolve a dispute arising from the concluded sales agreement. The Customer is also entitled to apply to the Provincial Inspector of Trade Inspection to initiate mediation proceedings for an amicable settlement of the dispute as well as may obtain free assistance in resolving the dispute with the help of a district (city) consumer ombudsman or a social organisation whose statutory tasks include protecting consumer rights.
4. In matters not regulated, the relevant provisions of generally applicable Polish law shall apply.
5. Pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC), the Seller has been obliged to make available information about the platform for online dispute resolution between consumers and traders at EU level - ODR Platform, available at http://ec.europa.eu/consumers/odr/. However, this method is voluntary, which means that if the Consumer submits a complaint via the ODR Platform, the Seller is not obliged to use alternative methods for its resolution.
6. Should any provision of these Terms and Conditions be or become invalid, the validity of the entire Terms and Conditions shall remain unaffected thereby.
7. Any disputes not solved amicably or by the above means shall be settled by the competent common courts.

8. These Terms and Conditions shall enter into force on 01.06.2021